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How to Become a Successful PC Support Specialist
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How to Become a Successful PC Support Specialist

What are you looking for in your ideal future career? A career in IT can offer skilled professionals job security, competitive remuneration, and the chance to advance and develop in a fast-moving industry. According to the Government of Canada, demand for IT consultants ranges from fair to good across Canada, meaning that there are good opportunities for IT specialists.

Data from the Canadian employment agency Randstad is also promising for aspiring IT workers. IT is one of the fastest-growing industries in Canada and professionals may find that their skills are in ‘intense demand’.

IT workers and PC Support Specialists are needed in any company that uses computers, which in today’s technology-filled world is almost all of them! You will need to be confident working with computer hardware and software and able to fix a variety of different technical issues.

If you are interested in transforming your future with a rewarding career in IT, read on to find out what you need to do to become a successful PC Support Specialist.

Make Sure That You Have PC Support Hands-On Experience for an IT Career

Hands-on experience is valuable in almost any industry, especially in a practical career such as IT support. It’s important that recent graduates and aspiring professionals can demonstrate to a future employer that they have the technical experience necessary to succeed.

As part of the information technology programs at the Academy of Learning Career College, students will learn through practical courses and gain invaluable experience while studying. The PC Support Technician Diploma program combines a theoretical approach with hands-on learning so that students graduate and are ready to succeed.

Students enrolled in the PC support specialist program will gain hands-on experience

Work Towards Professional Certification

One of the easiest ways to show a future employer that you are serious about an IT career and have the skills to succeed is with professional certification. The diploma program prepares students for the CompTIA A+ certification, which is one of the most widely recognized certifications in the industry.

After graduating, students can continue their technical journey and advance with additional qualifications such as the Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE).

These certifications will add value to your resume and are a worthwhile investment in your future.

Develop Good Interpersonal and Communication Skills

The third thing that you will need to become a PC Support Specialist is good interpersonal and communication skills. As an IT Specialist, you will need to be able to identify the problem with a PC and explain it to your colleagues or customers. This requires good communication skills, as they may not have the same technical background or knowledge as you do. This is one of the reasons AOLCC includes ‘customer service’ as part of students’ training.

The moment when you are able to connect with your colleagues or customers as you fix a difficult technical problem is when you will realize that you’ve made it as a successful PC Support Specialist.

Are you interested in the future of IT or PC Support with AOLCC Winnipeg North?