Course Introduction

This course is designed to prepare students for the Windows 10 MD-100 certification exam. The MD-100 certification exam is the first exam towards Microsoft 365: Modern Desktop Administrator Associate certification.

In this course, students obtain the skills and knowledge required to deploy Windows 10, perform post-installation configuration, and manage devices and data. Students will also learn to configure networking, remote connectivity, and system and data recovery. In addition, students will acquire the skills needed to manage updates and maintain and manage Windows 10.

Course Prerequisites

Experience in the IT field, including implementing and administering any Windows client operating system in a networked environment.

Course Notes

A student manual is provided for on-going reference. The course consists of 11 graded end-of-module quizzes and a final exam. Participants who receive 75% or higher on their final grade will receive a certificate.

Due to the dynamic nature of the IT industry, job success mandates that an individual not only learns the theory, but also obtains the skills to locate resources that provide answers and help solve problems on the job. We encourage our students to develop research and study skills that will help them make the transition from the classroom to the work environment. Independent thinking is required of anyone considering IT courses and a career in Information Technology.

Course Breakdown

Module 1:
User Accounts, Active Directory: Logical and Physical Concepts, Managing Active Directory, Active Directory Configuration, Azure Active Directory, Introduction to Group Policy, Configuring New GPOs, Configuring GPO Settings; Essentials of Device Management, Basics of IP, Image-Based Deployment, Challenges of Remote Access

Module 2:
Selecting the Appropriate Windows Edition, Windows 10 Deployment Tools, Windows Assessment and Employment Kit; Microsoft Deployment Toolkit, Installing Windows Deployment Services, Performing Initial WDS Configuration, Uploading WIM Files to WDS, WDS and Multicast Transmissions

Module 3:
Prepare to Migrate User Data, Migrate User Data, Post Migration Clean Up, Configure Language Packs, Perform a Clean Installation, Perform an In-Place Upgrade, Validate an In-Place Upgrade, and Troubleshoot Activation Issues

Module 4:
ADMX Templates, Group Policy for Microsoft Edge, Internet Explorer GP Settings, Internet Explorer GP Preferences, Cellular Setting for Tablets and PCs, Windows Hello for Business, Manage Windows 10 Start Layout, Manage Windows 10 Taskbar Layout

Module 5:
Modern Device Management, Manage Local Users, Local Admins, Configure NTFS Permissions, Configure NTFS Permission Inheritance, Configure NTFS Auditing, Configure Share Permissions, Configure Share Permissions, Combine Share and NTFS Permissions, Special Identities, File and Folder Encryption, Full Volume Drive Encryption

Module 6:
Local Registry, Implement Local Policy, Troubleshoot Group Policies on Devices, User Account Control, Windows Defender Firewall, Windows Defender Firewall with Advanced Security, Mobile Device Management Settings for Edge, MDM Security Baselines

Module 7:
Configure TCP/IP, Configure Mobile Networking, Configure VPN Client, Tunneling Protocols, Troubleshoot Networking, Specify Wi-Fi Profiles, Windows Configuration Designer, Ping, and NetSH commands, Troubleshooter Tool

Module 8:
Windows Remote Management, Components of WinRM, Default WinRM Configuration, Accessing a Remote Computer, Enable PowerShell Remoting, Configuring Remote Desktop, Grant Remote Desktop Access to a PC, Remote Desktop Listening Port, Remote Desktop Clients and Web Access, Windows Remote Assistance, Quick Assist

Module 9:
Backup and Restore in Windows 10, OneDrive, Reset PC, System Restore, Recovery Drives, Revert to a Previous Version of Windows 10, Troubleshoot
Startup/Boot Process, Windows Recovery Environment, Secure Boot, Boot Log, Startup Repair

Module 10:
Types of Windows Updates, Configure Windows Update, Manually Check for Updates, Optimize Windows 10 Update Delivery, Windows Update for Business, Manage Updates using GPMC, Servicing Strategy for Windows 10 Updates, Servicing Channels, Validate and Verify Updates, Troubleshoot Updates, Windows Update Log Files, Additional Windows Update Settings

Module 11:
Windows Event Forwarding, Collector Initiates Subscriptions, Performance Tools, Update Compliance Monitor, Startup and Shutdown, Optimizing Browsing, Energy Efficiency, Modern Management, Mobile Device Management